We provide customized services

that increase leaders’ confidence, influence and ability to drive meaningful change and outcomes.





Serving Leaders and Teams in Great Organizations

Since 2006, we have worked successfully with more than 300 association, nonprofit, and for-profit organizations.


  • I was a coaching client of Carol’s for a few years as I climbed the leadership ladder. She weaved her intelligence, patience, warmth, support, insight, kindness, strength, and professionalism into each coaching session. I owe part of my success to Carol.

    Elena Gerstmann, PhD
    Executive Director, INFORMS
  • Carol has created a very effective women’s leadership development co-hort program in which we have had several participants. The feedback has been overwhelming positive, making a direct correlation between that experience and their success. I would highly recommend Carol to anyone looking to see himself or herself more clearly, understand their impacts on others, build more effective relationships and achieve their career goals.

    Alethia Baggett
    Chief Human Resources Officer, American Bankers Association
  • Carol’s work with our organization has helped all our employees from the most junior to senior leadership polish up their communication skills. Her coaching goes beyond just the basics and into how to really connect with an audience. We would definitely recommend her to anyone.

    Meg Murray
    CEO, Association for Community Affiliated Plans

Communication Matters LLC is a women-owned, Washington, DC-based executive coaching and training firm.

We help leaders and teams become even more effective.

Using proven, results-oriented solutions and assessment tools, we focus on fine-tuning the soft skills of leadership communications and the skills and “mind shifts” needed to prosper in the increasingly complex work world. When leaders understand themselves better and their impact on others, their accelerated growth produces remarkable results for them and their organizations.

Ready to boost your confidence and effectiveness and produce remarkable results? 

Contact us for a complimentary consultation.

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